1. What are your tea towels and swaddle cloths made from? Our tea towels and swaddle cloths are crafted using 100% certified organic materials. We prioritize sustainable and eco-friendly practices to provide you with products that are safe for your family and the environment.

2. How are your products different from regular tea towels and swaddle cloths? Our products stand out due to their commitment to organic materials and ethical production. They are free from harmful chemicals and are designed to have a minimal impact on the environment. Additionally, our swaddle cloths feature adorable Japanese-inspired designs, while our tea towels showcase charming patterns that add a touch of elegance to your space.

3. Are your products suitable for sensitive skin? Absolutely! The organic materials we use are gentle on the skin, making our swaddle cloths perfect for wrapping newborns and our tea towels safe for handling food and utensils.

4. How do you ensure fair trade and fair wages in your supply chain? We are dedicated to supporting fair trade principles and fair wages throughout our production process. We maintain transparent relationships with our suppliers, ensuring that the artisans and workers behind our products are compensated fairly for their skills and labor.

5. Can I use your swaddle cloths for purposes other than swaddling? Certainly! While our swaddle cloths are designed with swaddling in mind, they are versatile enough for various uses. They can double as nursing covers, stroller covers, burp cloths, and more.

6. How do I care for my tea towels and swaddle cloths? To maintain the quality of your products, we recommend washing them in cold water with a gentle detergent. Avoid using bleach or harsh chemicals. For swaddle cloths, tumble dry on low heat or air dry to preserve the fabric's softness.

For further care details visit: www.jdshop.jp/care

7. Do you offer international shipping? Currently, we provide international shipping services to a curated list of countries, including but not limited to Australia, Canada, the European Union (EU), New Zealand and the United States.

It's important to be aware that when placing an order with us, customers are accountable for any applicable import duties, customs fees, or local taxes that may be imposed.

8. What if I'm not satisfied with my purchase? Your satisfaction is our priority. If you are not completely satisfied with your purchase, please reach out to our customer support team within 5 days of receiving your order. We will be happy to assist you with returns if it falls within our return policy or any concerns you may have.

9. How can I stay updated on new designs and promotions? You can subscribe to our newsletter to receive updates on new product releases, promotions, and exclusive offers. You can also follow us on our social media platforms for the latest news and inspirations.

10. How can I contact your customer support? For any inquiries or assistance, you can reach our customer support team through the "Contact Us" page on our website or by emailing contact@jdcshop.jp. We're here to help!